FAQ's
Mehta Jewellery is one of the most trusted family-run jewellery brands in Chennai. Our GIA-trained diamond specialists grade our diamonds. Also, we manufacture jewellery in-house, to ensure products meet our brand standards and customer expectations. We have been serving our clients for over 110 years now and are known for our exquisite collections of fine jewellery.
Our store is located at No. 43, CP Ramaswamy Iyer Rd, Abiramapuram, Chennai, Tamil Nadu 600018, India. We have no branches.
Our jewellery is made at our workshop in Chennai, skillfully crafted by our experienced artisans. We also have dedicated manufacturing units in Mumbai, Gujarat, and other places. We do not outsource customer orders.
We create new catalogues on a regular basis wherein we showcase the best of our latest products. You can subscribe to our newsletter on our website to get the latest updates regarding our new collections.
We deliver anywhere within India free of charge. For international shipping, relevant charges will be applicable based on your location. Please contact us directly for the detailed shipping pricing.
Please refer to our shipping policy: https://www.mehtajewellery.com/shipping-policy/
We are happy to customise existing designs to personalise your chosen product and make it uniquely yours.
We are happy to create brand new designs upon a client’s brief.
We are able to ship internationally to most destinations across the world.
Unfortunately, cash on delivery is not available on online orders.
Only online orders within India may be returned within 7 days after purchase/you receive the product(s). For details, please refer to our Refund Policy here.
All our diamond Jewellery is hallmarked as per government regulations and also certified by Mehta Jewellery.
Prices on our website are subject to change daily. This is because the price of gold can fluctuate from one day to the next. In the case of diamonds and other jewellery, there are periodical changes in price, depending on the market conditions.
In case you are unhappy with the product quality or design, we are happy to offer an exchange for the same. You may refer to our return and refund policy here: Please note that we allow returns and refunds within India only.
If there is anything wrong with your purchase, we urge you to contact us on info@mehtajewellery.com or call us on +91 44 2466 2665/7.
In the case of international orders, the customer would need to reach the product to us. We will refund the amount paid as specified in our refund policy.
We offer a weight to weight exchange of gold and diamond jewellery only at our store in Chennai. All exchanges are subject to value and for defined quality of diamonds only.
We can arrange for a home showcase in Chennai at a mutually convenient time. However, we urge you to consider scheduling an online consultation first on our website.
We provide free of charge home-trials in Chennai at a mutually convenient time.
Yes, we offer free online video consultations. You can register for the same using the following link: https://www.mehtajewellery.com/video-consultations/.
During the online video consultation, we can show you a selected range of products and also explain details regarding quality and pricing.
We’ve got you covered. All our online deliveries are insured before they are dispatched. In case of loss in transit, the brand will bear the expense for the same and ensure fresh dispatch of your order.
